LEADERSHIP AND EDUC ADMIN - Stud Reg GA-LEAD

Job Classification

  Student Graduate Asst-Hourly

Position summary

The School of Leadership is seeking a motivated and dependable Student Assistant  to support the academic, administrative and student-engagement activities of the department. The Student Assistant will work closely with the Administrative Assistant and faculty to provide meaningful support for departmental initiatives while gaining professional experience in leadership, higher education and program administration.

The ideal candidate is an organized, collaborative, and detail-oriented  student who demonstrates strong communication skills, professionalism, initiative, and an interest in leadership development and higher education.

Qualifications summary

• Exhibits excellent customer service skills with a friendly and positve attitude


• Greets and answers phone, provides a friendly voice to assist prospective students and academic programs with questions, concerns and requests.


• Techincal savvy and quick to learn technologies 


• Detailed, thorough, careful worker,


• Ability to hadle information of a sensitive nature with confidentiality,


• Can work with a team as well as alone. 


• Assist with web design and maintenance of Schools' websites and social networking platforms,

Duties and responsibilities

The Student Graduate Assistant will provide support across a variety of activities within the School of Leadership. Responsibilities may include:

• Assisting Admin and faculty with departmental projects, programs, and initiatives.


• Assisting with the development, organization, and maintenance of departmental documents, resources, and records.


• Providing administrative support, including scheduling meetings, preparing materials, organizing files, and communicating with students, faculty, staff, and external partners.


• Supporting School of Leadership events, workshops, seminars, orientations, and student-development activities.


• Assisting with student engagement and outreach initiatives.


• Supporting faculty with course-related preparation and instructional activities, as assigned and appropriate to the role.


• Assisting with website, newsletter, social media, or other communication-related content as needed.


• Preparing reports, presentations, spreadsheets, and other materials for departmental use.


• Maintaining confidentiality and exercising appropriate judgment when working with student, faculty, staff, and institutional information.


• Participating in department meetings and professional-development opportunities as appropriate.


• Completing other duties and special projects as assigned by School of Leadership faculty or staff.

Supervisory responsibilities

N/A

Qualifications

• Current enrollment in a program at Andrews University.


• Strong written and verbal communication skills.


• Excellent organizational and time-management skills.


• Ability to work independently while also functioning effectively as part of a team. 


• Demonstrated professionalism, dependability, and attention to detail.


• Ability to manage multiple responsibilities and meet established deadlines.


• Ability to maintain confidentiality and handle sensitive information appropriately.


• Interest in leadership, higher education, student development, organizational development, or a related field.


• Previous experience working in a university, academic, administrative, or student-services environment. 


• Experience with event planning, student engagement, or program coordination.


• Experience creating presentations, reports, newsletters, or other professional communications.


• Familiarity with leadership development, organizational leadership, student development, or higher education.

 

Technical competencies

The successful candidate should demonstrate or be willing to develop proficiency in the following areas:

• Microsoft Office, including Word, Excel, PowerPoint, and Outlook.


• Google Workspace, including Docs, Sheets, Drive, and Calendar.


• Data entry, organization, management, and retrieval.


• Academic and online research.


• Development of professional presentations and documents.


• Professional use of email, virtual meeting platforms, and digital communication tools.


• Electronic document and file management.


• Website, newsletter, social media, or other digital-content platforms, as applicable.


• Basic spreadsheet and data-analysis skills.


• Ability to learn and effectively use new software, systems, and technology platforms.

Interpersonal interactions

The Student Assistant will regularly interact with a diverse group of individuals, including School of Leadership faculty, staff, graduate and undergraduate students, university administrators and campus partners,

Successful performance in this position requires the ability to:

• Communicate respectfully, professionally, and effectively with individuals from diverse backgrounds and experiences.


• Establish and maintain positive working relationships with faculty, staff, students, and university partners.


• Respond appropriately to questions, requests, and routine concerns.


• Exercise sound judgment when handling confidential or sensitive information.


• Demonstrate active listening, empathy, patience, and professionalism in interactions with students and colleagues.


• Collaborate effectively on individual and team-based projects.


• Receive and apply feedback from supervisors, faculty, and colleagues.


• Navigate differences of opinion or competing priorities in a constructive and professional manner.


• Represent the School of Leadership positively in interactions and departmental activities.

Physical demands

 

The position is primarily administrative, academic, and computer-based. Physical demands may include:

• Extended periods of sitting and working at a computer or workstation.


• Frequent use of a computer keyboard, mouse, telephone, and other office equipment.


• Ability to read information displayed on a computer screen and in printed materials.


• Ability to communicate effectively in person, by telephone, and through electronic communication.


• Occasional standing, walking, bending, reaching, or moving throughout campus in support of departmental activities.


• Ability to attend and assist with meetings, workshops, presentations, and departmental events.


• Occasional lifting, carrying, or moving of light materials and supplies associated with events or office activities, generally within reasonable limits.


• Ability to perform assigned duties with or without reasonable accommodation.


• Occasional lifting and moving of items for events or tabling.

Work environment

Office: This is a desk job within the School of Leadership however  the work environment may include:

• Regular use of a computer and other standard office technology.


• Interaction with faculty, staff, students, and visitors in office, classroom, and meeting settings.


• Occasional work in larger event spaces or other campus facilities in support of School of Leadership programs and activities.


• Occasional movement between campus buildings to attend meetings, deliver materials, or support departmental events.


• Potential exposure to varying noise levels during events, workshops, and student activities.


• Work may occasionally be performed in environments outside the primary department office, depending on program or event needs.


• The position is generally performed in a climate-controlled indoor environment with standard university workplace conditions.

Reasonable accommodations may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position.