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ITS-SERVERS AND NETWORKS - Systems Administrator I - Storage & Applications

Job Classification

  

Position summary

The Storage & Applications Systems Administrator is responsible for the configuration, maintenance, monitoring, and security of the university’s on-premise and cloud-based servers and services. This role ensures the availability and performance of core IT infrastructure, including storage, backups, virtualization and enterprise applications. Working closely with network, security, and application teams, the Storage Systems Administrator helps sustain a robust technology foundation that supports Andrews University’s academic, administrative, and research missions.

Qualifications summary


A degree in the field as well as a willingness to learn in a diverse enterprise environment.




Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities



Server Administration 






  • Deploy and manage Windows and Linux servers in virtualized (XCP-NG/XOA) and cloud (Azure/AWS) environments. 








  • Manage storage system utilization, compliance, and services. 








  • Ensure timely application of security patches, firmware updates, and performance optimizations. 






Cloud & Hybrid Infrastructure 






  • Support integration and management of cloud-based services (Microsoft 365, Azure AD, cloud storage, and backups). 








  • Assist in planning and executing migrations to/from cloud or hybrid environments. 






Storage, Backup & Recovery 






  • Manage enterprise storage systems (SAN/NAS) and ensure data integrity, availability, and performance. 








  • Implement and monitor backup and disaster recovery solutions, conducting periodic testing and documentation reviews. 








  • Support business continuity efforts in collaboration with security and compliance teams. 






Monitoring & Automation 






  • Monitor system health, performance, and uptime using tools such as Zabbix. 








  • Develop scripts and automation routines (PowerShell, Bash, Ansible) to streamline repetitive tasks and improve reliability. 










  • Troubleshoot system and application issues, identifying root causes and implementing solutions. 






Documentation & Support 






  • Maintain detailed documentation of system configurations, procedures, and workflows. 








  • Provide Level 2/3 technical support for escalated issues related to servers, or enterprise applications. 








  • Collaborate with Help Desk and application teams to resolve user-impacting system incidents. 






Supervisory responsibilities

N/A

Qualifications


Minimum Qualifications: 






  • Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience. 








  • Familiarity with basic Linux (Ubuntu, CentOS, or RHEL) and Windows administration and CLI tools. 








  • Experience with virtualization platforms (e.g., XCP-NG/Vates, VMWare) and backup systems (e.g., Veeam) a plus. 






 




Preferred Qualifications: 






  • Certifications such as MCSA/MCSE, RHCSA, Vates VMS, or Azure/AWS administrator. 








  • Exposure to configuration management tools (e.g., Ansible, Puppet) and version control (e.g., SVN, Git). 








  • Higher education or nonprofit IT experience.




On the job expectations:




  • Occasional evening and weekend work for system maintenance, upgrades, or incident response. 








  • Participation in on-call rotation for critical systems support. 







Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

N/A

Interpersonal interactions

N/A

Physical demands

Must on occasion be able to lift 40 pounds.

Work environment




  • Ability to lift servers or equipment and work in data center environments as needed. 









  • Some projects may require work at, or inspection of work performed in, underground enclosed spaces 








  • Some projects may require work at, or inspection of work performed at, elevated locations